Tourist Information

• Please wear respectful clothing. For example: shoulders and knees should be covered
• No kissing or overt displays of affection
• No smoking in the mall
• No dangerous activities. For example: sports games, rollerblading, skateboarding or hoverboards
• No consumption of alcohol in the mall
• No pets are allowed in the mall
• It is strictly prohibited by law to take unauthorized photographs and videos while inside the mall

Thank you very much for your cooperation.

Mall Timings 
Monday to Thursday : 10 am to 10 pm  
Friday, Saturday & Sunday 10 am to 12 am  

Carrefour
Sunday to Thursday
09:00 am - 12:00 am
Friday and Saturday
09:00 am - 01:00 am

Vox Cinemas
Daily
10:00 am - 1:00 am

Magic Planet
Sunday to Wednesday
10:00 am - 11:00 pm

Thursday to Saturday
10:00 am - 12:00 midnight

• 29 ATMs
• Baby changing rooms
• Car rental counters
• Car wash services
• City and beach tours
• Currency exchange services
• Dedicated taxi drop-off and pick-up areas
• City Centre Deira Metro Station
• Etisalat bill payment machine
• GiftCards available
• Hotel, taxi & public transportation assistance
• Information desks
• Personal emergency assistance
• Postal, courier & business (fax/ call) services
• Prayer rooms for men & women
• Valet parking
• Wheelchairs available
• Wi-fi service throughout the mall
• MallConnect - #Free_Mall_Wifi Service.

Foreign Exchange
Convert any currency of your choice using live up-to-date rates. Click here to log on to xe.com
Foreign Exchange website.

Size Conversion Chart

• Customer Service: 800226255
• Mall Security Control Room : +971 4 2093133
  
• Mall Management : +971 4 295 4545
• Carrefour Hypermarket : +971 4 295 4068
• VOX Cinemas : +971 4 294 9000
• Magic Planet : +971 4 295 4333

• Dubai Police : 999
• Dubai Fire Department : 997
• Ambulance : 999

• Dubai International Airport : +971 4 224 5555
• Flight Enquiry : +97142166666

• Dubai Immigration : 8005111
• Dubai Municipality : +971 4 223 2323

• Rashid Hospital : +971 4 219 2000
• Al Wasl Hospital : +971 4 219 3000
• Dubai Hospital : +971 4 219 5000
• Al Maktoum Hospital : +971 4 3363781
• American Hospital : +971 4 309 6645
• Welcare Hospital : +971 4 2829 9000

• Citibank : +971 4 3114000
• American Express : 8004931
• Diners Club :8004080
• MasterCard : +971 4 3370901
• Visa : +971 4 4244422
• JCB: +971 4 316 0363

• Dubai Transport (Dubai) : +971 4 208 0808
• Metro Taxi (Dubai): +971 4 267 3222
• National Taxi (Dubai): +971 4 339 0002
• City Taxi (Sharjah): +971 6 533 3550
• Al Ghazal Taxi (Abu Dhabi): +971 2 444 7787

• Directory Enquiries: 181